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Virtually all our consulting IP, knowledge, and experience, jammed into a comprehensive package of tools, processes, and management resources organized around the Branded Customer Service pathway. Contains all you will need to build completely customized and effective solutions, to integrate your business, brand, and customer service. Also includes an annual subscription to the on-line Resource Center.
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The Tool-Kit includes:
- Annual subscription to the on-line Resource Center
- Quarterly on-brand | off-brand newsletter
- Hundreds of ideas, activities, and case-studies to use inside your company or with client organizations
- Workshop guides, exercises, tools, processes, system templates, resources, and learning aids you can freely replicate and customize
- "How-to" information to monitor on-brand performance
- Access to leading business minds
- On-brand strategies for dealing with recruitment, complaint handling, and people management
- Regular updates and upgrades to tools, processes, and resources
...plus much more to unleash the power of your brand!
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Listen to testimonials from current Tool-Kit owners >>
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Special Upgrade Offer
Order the Tool-Kit today, upgrade to the Consultant's Certification within 3 months after delivery, and take advantage of our upgrade offer - we'll credit the Tool-Kit price! |
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 The Tool-Kit is in a class of its own compared to anything else I've ever seen. 
Sally-Ann Huson, Senior Partner
TMI - Australia
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If you have any problems with the on-line shop, please feel free to send us an email and we can process your order for you.
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